Responsible Gaming — cb77's Commitment to Safe Play
At cb77, we believe gambling should always be a form of entertainment — never a financial solution or a source of stress. This page explains the tools, policies, and support resources available to every Bangladesh player who uses the cb77.xyz platform to ensure that gaming stays safe, controlled, and enjoyable.
Gambling Should Always Be Fun — Not a Problem
cb77 takes responsible gaming seriously as a matter of principle, not merely as a compliance obligation. The vast majority of players who enjoy cricket betting, live casino games, and slots on cb77 do so without any difficulty. But we also know that for a small number of people, gambling can stop being fun and start causing real harm.
Our responsible gaming framework is built around four core principles: prevention, early detection, player empowerment, and immediate support. Every tool described on this page is available free of charge to every registered player at cb77.xyz — no questions asked, no waiting period, and no judgment.
If you ever feel that gambling is affecting your finances, your relationships, your work, or your wellbeing, please act now. Contact the cb77 support team at [email protected]. Responsible gaming requests are treated as absolute priority communications and are actioned the same day they are received.
- Age verification on every account — cb77 requires all players to be at least 21 years of age. KYC identity and age checks are mandatory before any withdrawal is processed.
- Free responsible gaming tools — Deposit limits, loss limits, session reminders, cooling-off periods, and permanent self-exclusion are all available to every player at zero cost.
- No pressure tactics — cb77 does not use countdown timers, high-pressure bonus expiry alerts, or aggressive promotional messaging that encourages players to gamble beyond their means.
- Proactive monitoring — Our team monitors player behaviour patterns for signs of problem gambling and may reach out proactively to offer support before a player requests it.
- Immediate self-exclusion — Any player who requests self-exclusion will have their account suspended within the same business day, with all marketing communications stopped immediately.
- Support for family members — If you are concerned about a family member's gambling behaviour on cb77, contact us at [email protected]. We will investigate and take appropriate protective action.
Six Responsible Gaming Tools Available on cb77
Every tool below is available at no cost to all registered cb77 players. Contact [email protected] to activate any of these features on your account.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the limit period resets. Requests to increase a deposit limit take 7 days to take effect — decreases apply immediately. You can request a deposit limit at any time by emailing [email protected] with your account details and preferred limit amount in BDT (৳).
Loss Limits
Set a maximum net loss amount per day, week, or month. If your net losses across all cb77 games reach your chosen threshold within the defined period, you will be temporarily locked out of real-money play for the remainder of that period. Loss limits are one of the most effective tools for keeping gambling within a budget you are comfortable with.
Session Time Reminders
Configure automatic reminders that alert you when you have been playing continuously for a set period — for example, 30 minutes, 1 hour, or 2 hours. It is easy to lose track of time when engaged in live cricket betting or casino games; session reminders help you stay aware of how long you have been playing and make a conscious decision about whether to continue.
Cooling-Off Period
Take a short break from gambling without permanently closing your account. Cooling-off periods of 24 hours, 48 hours, 7 days, or 30 days are available. During a cooling-off period your account will be restricted from real-money play and you will not receive any promotional communications from cb77. The restriction lifts automatically when the period expires.
Self-Exclusion
If you need a longer break, self-exclusion lets you suspend your cb77 account for a minimum period of 6 months, 1 year, or permanently. During self-exclusion your account cannot be used for any real-money activity, and all marketing communications are immediately stopped. To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and your registered account email address.
Reality Check Alerts
Reality check alerts display a summary of your current session activity — including time played, amount wagered, and net result — at regular intervals you choose. These prompts encourage you to pause, review how your session is progressing, and make an informed decision about whether to continue playing or to take a break. Reality checks can be set every 15, 30, or 60 minutes.
Warning Signs That Gambling May Be Becoming a Problem
Problem gambling rarely develops overnight. It typically begins gradually, with behaviour that may seem harmless at first but slowly begins to interfere with daily life. Recognising the early warning signs — in yourself or in someone you care about — is the most important step toward getting help. The following are common indicators that gambling may have moved beyond healthy entertainment.
Chasing Losses
Placing additional bets specifically to try to recover money lost in previous sessions, rather than for entertainment purposes.
Hiding Gambling Activity
Feeling the need to conceal the extent of your gambling from family members, friends, or colleagues.
Gambling with Essential Funds
Using money set aside for rent, food, bills, or other essential expenses to fund gambling activity.
Inability to Stop
Making repeated unsuccessful attempts to reduce or stop gambling, despite a genuine intention to do so.
Ask Yourself These Questions
Honest self-reflection is one of the most effective tools for identifying a potential gambling problem early. Read the following questions carefully and answer them truthfully. If you answer "yes" to three or more, we strongly encourage you to use one of the responsible gaming tools available on cb77 or to contact our support team.
Have you ever spent more money on gambling than you originally intended during a single session?
Have you borrowed money, sold possessions, or used savings to fund gambling activity in the past 12 months?
Has gambling caused conflict, tension, or worry within your family or household?
Do you find yourself thinking about gambling frequently when you are not actively playing?
Have you ever felt irritable, restless, or anxious when attempting to cut down or stop gambling?
Have you missed work, studies, or important personal commitments because of time spent gambling?
Do you gamble to escape from problems, worries, or feelings of depression or anxiety?
How to Request Responsible Gaming Support on cb77
Requesting help is straightforward. Follow the steps below to activate any responsible gaming tool or to speak with our support team.
Identify the Tool You Need
Review the six tools described above — deposit limits, loss limits, session reminders, cooling-off periods, self-exclusion, and reality check alerts — and decide which best fits your situation. You may request more than one at the same time.
Email the Support Team
Send an email to [email protected] from the email address registered to your cb77 account. In your message, state your full name, your registered email address, and the specific responsible gaming tool or restriction you are requesting.
Receive Confirmation
The cb77 responsible gaming team will confirm receipt of your request within 2 hours and will action it within the same business day. For self-exclusion requests, your account will be suspended immediately upon confirmation of your identity.
Review and Adjust
Responsible gaming tools can be reviewed and adjusted over time — except self-exclusion, which cannot be reversed during the minimum exclusion period. You may contact the support team at any time to discuss your current restrictions and whether they are working effectively for you.
Strict 21+ Age Restriction — No Exceptions at cb77
cb77 operates a strict minimum age policy. No person under the age of 21 is permitted to register an account, make a deposit, place a bet, or access any real-money game on cb77.xyz. This policy applies equally to all players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and every other city and district across Bangladesh.
Age verification is a mandatory step in the cb77 account verification process. Before processing any withdrawal or granting access to a bonus, cb77 requires players to submit a valid government-issued identity document confirming their date of birth. Accepted documents include the Bangladesh National Identity Card (NID), a valid passport, or a driving licence.
If any person is found to have misrepresented their age in order to open a cb77 account, their account will be immediately and permanently suspended, all funds deposited will be returned to the originating payment source after investigation, and the matter may be referred to the relevant authorities. Attempting to circumvent the age verification process is a serious violation of cb77's Terms & Conditions.
If you are a parent or guardian and believe that a person under the age of 21 in your care has opened or is using a cb77 account, please contact us immediately at [email protected]. We will investigate and take protective action without delay.
Minimum Age Requirement
cb77 is strictly for adults aged 21 and above. We do not knowingly allow underage players to access any part of the real-money gaming platform.
- Mandatory NID / passport verification
- Age check before first withdrawal
- Immediate account suspension if underage
- Parent / guardian reporting supported
Play Responsibly — Enjoy cb77 Within Your Means
Gambling on cb77 should be fun. Use the tools on this page to stay in control, explore our FAQ for quick answers, read our full terms, or log in to manage your account settings today.
Read Our FAQ Terms & Conditions Privacy Policy cb77 Login21+ only. Gambling involves financial risk. If gambling is causing you problems, email [email protected] immediately.